Blackjack Coach! support

Download Blackjack Coach! on the App Store (version 1.0). The app page, launch post and 1.0 release notes walk through what's in the build.

iPhone with iOS 17 or later, including iPhone Duo layouts for the closed and open displays. It runs on iPad as an iPhone app, but it is not designed for iPad. There is no Android version at launch.

No. Blackjack Coach! is a strategy trainer that uses virtual practice chips only. You can't win or lose real money, there is no cash-out and there are no prizes of real-world value. It is intended for adults 18 and over.

No sign-up. You get a Daily Stars nickname and avatar automatically for leaderboards. Game Center on iPhone is optional, and iCloud sync uses your private Apple account.

Classic Blackjack, Free Bet Blackjack, Spanish 21 and Double Down Madness — each with its own coach, chart and side bets. Compare them on the strategies page.

Before you act, the coach pill shows the basic-strategy play (Hit, Stand, Double, Split or Surrender) and a one-line reason for the mode you are playing. After the hand, the Hand Debrief grades each decision against that chart.

Open the Coach Academy card on the lobby floor, next to the casinos, or from Settings. There are 7 short lessons worth 2,350 practice chips in total. Finishing them also unlocks the Valedictorian Game Center achievement.

Yes. Blackjack Coach! saves the hand in progress. Open the app and you return to the same table.

Yes. Your hand and the dealer's show a SOFT, HARD or BUST qualifier next to the total so you can see how the chart zones map to the cards in front of you.

Go to Settings → Purchases → Restore Purchases, signed in with the same Apple ID you bought with. This restores Coach+ and Remove Ads.

Chip packs are consumable, so Restore Purchases can't bring them back. Email hello@suenainteractive.com with your App Store order ID and the pack you bought, and we will put it right.

In the app, go to Settings → Purchases → Manage Coach+. You can also use Settings → [your name] → Subscriptions. Uninstalling the app does not cancel the subscription. Practice chips already credited stay in your bankroll after you cancel.

Yes. Eligible new subscribers get 7 days free on either plan. After the trial, Coach+ costs $1.99 a month or $11.99 a year in the US (prices vary by region) and renews automatically unless you cancel at least 24 hours before the period ends.

Ask Coach on every coached hand (10 messages a day), 50,000 practice chips every day, 2× chips on chip packs (stacking with sales), 1.5× daily streak check-ins, a Coach+ badge on the leaderboards, and no interstitial ads while active. Rewarded videos stay optional.

Full-screen interstitial ads can appear between hands and after you end a session. There are no banner ads. Remove Ads ($3.99 in the US, one time) or an active Coach+ subscription stops interstitials. Rewarded videos for free chips are always optional.

You start with 5,000 practice chips. Free chips (1,000) are claimable every 4 hours, daily check-ins build a streak (with a streak calendar in the app), Academy lessons pay 2,350 chips in all, and a one-time bust relief is available if you run dry. Chip packs and Remove Ads are optional purchases in the Chip Shop.

Open Today's Leaderboard (the ★ pill in the lobby) and tap your profile, or open Settings → Profile. Your name can be up to 24 characters, and there are 50 avatars and ring colours. The country flag is set automatically from your App Store country (or your device region) and is shown by default. Pick a different country, or choose "Prefer not to show" to hide it.

You earn 1 ★ for each hand where you followed the coach on every decision, plus bonuses: +2 for a natural blackjack, +3 for a suited natural, +1 for winning after a double, and +1 for winning with three or more cards after a split. The Daily board resets at 08:00 UTC. Lifetime stars unlock ten prestige badges (no chip rewards).

After the day ends, the top three can claim practice-chip rewards: 15,000 / 10,000 / 5,000 chips for 1st / 2nd / 3rd (Remote Config defaults; live values may vary).

You can keep playing offline. Stars are saved on your phone. When you're back online, open the casino menu and tap Retry connection to sync your stars and refresh the board.

Open Settings → Game Center for Achievements and Leaderboards. There are 13 achievements, each paying practice chips, plus Lifetime Hands and Biggest Hand Win leaderboards.

Coach+ includes 10 messages a day, reset at local midnight. The limit doesn't change with chip packs or other purchases.

Ask Coach can show a "temporarily unavailable" or "at capacity" message when demand is high or during maintenance. Try again a little later. The rest of the app, including the free Hand Debrief, keeps working.

Questions about the hand on screen: why basic strategy liked a line, soft totals, doubles, splits and what-ifs after the hand. Ask Coach declines off-topic requests. It is not a general chatbot.

Ask Coach is powered by Google Gemini. Each message sends that hand's cards, actions and the coach's recommendation, your leaderboard nickname, an optional summary of your play stats, your question and the earlier messages in the thread. See the privacy policy for the full list.

Yes. Your bankroll, hand history (including Ask Coach threads), sessions, a hand in progress, settings, Daily Stars identity, badge progress and Ask Coach quota sync automatically through your private iCloud account. Make sure your iPhone is signed in to iCloud, then use Settings → iCloud Sync → Sync Now to force a sync.

Open Coach Report and tap Clear History. This removes all saved hand history and ends your active session. There is no option to reset your bankroll or streak.

Your data is kept in your iCloud account, so reinstalling restores it. To remove the iCloud copy, go to iOS Settings → [your name] → iCloud → Manage Account Storage → Blackjack Coach.

There is no in-app button for this yet. Email hello@suenainteractive.com and we will delete your leaderboard profile and star history from our servers. See how to delete your data for everything else.